Terms of Service
Please read these terms carefully before using our services
Table of Contents
Important
By using our services, you agree to these terms and our Privacy Policy.
Privacy Policy1. Acceptance of Terms
By accessing or using Our Quran Academy's services, website, or applications, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.
These terms apply to all students, parents, guardians, and users of our services.
2. Services Description
Our Quran Academy provides online Quran education services including:
- One-on-one Quran reading classes
- Tajweed and recitation lessons
- Quran memorization (Hifz) programs
- Islamic studies courses
- Free trial classes
- Educational resources and materials
We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.
3. Registration & Accounts
3.1 Account Creation
To use our services, you must register and create an account. You agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Be responsible for all activities under your account
3.2 Student Information
For student accounts, the parent or guardian is responsible for:
- Providing accurate student information
- Monitoring student progress and attendance
- Ensuring appropriate learning environment
- Communicating with teachers as needed
3.3 Account Termination
We reserve the right to suspend or terminate accounts that violate these terms or engage in inappropriate behavior.
4. Payments & Refunds
4.1 Fees and Payment
- Fees are due in advance of services
- We accept payment through approved payment processors
- Prices are subject to change with prior notice
- Taxes and additional fees are the responsibility of the student
4.2 Refund Policy
We offer the following refund conditions:
- Free Trial: No payment required
- Regular Classes: Refunds for unused classes may be provided under specific circumstances
- Technical Issues: Compensation for classes missed due to our technical failures
- Teacher Unavailability: Make-up classes or refunds for teacher cancellations
4.3 Cancellation Policy
Classes must be cancelled or rescheduled at least 24 hours in advance. Late cancellations may be charged.
5. Class Policies
5.1 Scheduling
- Classes are scheduled based on mutual availability
- Regular attendance is expected for optimal progress
- Holidays and breaks will be communicated in advance
5.2 Technical Requirements
Students are responsible for:
- Stable internet connection
- Required hardware (computer, tablet, or smartphone)
- Necessary software and applications
- Audio and video capabilities
5.3 Class Recording
Classes may be recorded for quality assurance and training purposes. Recordings are stored securely and used in accordance with our Privacy Policy.
6. Student Conduct
All students and users must maintain appropriate conduct including:
- Respectful behavior towards teachers and staff
- Punctuality for scheduled classes
- Completion of assigned homework and practice
- Appropriate dress and language during classes
- No sharing of class materials without permission
- No recording of classes without authorization
We reserve the right to terminate services for inappropriate conduct without refund.
7. Intellectual Property
7.1 Our Materials
All course materials, curriculum, teaching methods, and website content are the intellectual property of Our Quran Academy and are protected by copyright laws.
7.2 License to Use
We grant you a limited, non-exclusive, non-transferable license to use our materials for personal educational purposes only.
7.3 Restrictions
You may not:
- Copy, modify, or distribute our materials
- Use our content for commercial purposes
- Reverse engineer our teaching methods
- Create derivative works based on our content
8. Limitation of Liability
Our Quran Academy shall not be liable for:
- Technical issues beyond our control
- Internet connectivity problems
- Student progress or learning outcomes
- Third-party services or platforms
- Indirect, incidental, or consequential damages
Our total liability shall not exceed the amount paid for services in the preceding three months.
9. Termination
Either party may terminate services with written notice. Upon termination:
- All outstanding fees become due immediately
- Access to services and materials will be revoked
- Refunds will be processed according to our refund policy
- Student records will be maintained as required by law
10. Changes to Terms
We may modify these terms at any time. We will notify you of significant changes by:
- Posting the updated terms on our website
- Sending email notifications to registered users
- Updating the "Last Updated" date
Continued use of our services after changes constitutes acceptance of the modified terms.
11. Contact Information
For questions about these Terms of Service, please contact us:
[email protected]
+92 315 9561997
Office Hours: 24/7 Available (Response within 2 hours)